SIP and Voice call connectivity issues

Incident Report for Boostlingo

Resolved

This incident has been resolved.

Posted May 18, 2023 - 19:37 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 18, 2023 - 18:50 PDT

Update

We are continuing to work on a fix for this issue.

Posted May 18, 2023 - 17:24 PDT

Identified

We are experiencing failures SIP, and Voice call connectivity with our cloud communication provider. Their engineers are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted May 18, 2023 - 17:21 PDT

This incident affected: Boostlingo Voice (Boostllingo Voice IVR) and Boostlingo Video (Boostlingo Group Rooms).