Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
Boostlingo Video Operational
90 days ago
100.0 % uptime
Today
Boostlingo Group Rooms Operational
90 days ago
100.0 % uptime
Today
Boostlingo Communication REST API Operational
90 days ago
100.0 % uptime
Today
Boostlingo Voice Operational
90 days ago
100.0 % uptime
Today
Boostllingo Voice IVR Operational
90 days ago
100.0 % uptime
Today
Boostlingo Network Traversal Service Operational
90 days ago
100.0 % uptime
Today
Boostlingo Speech Recognition Operational
90 days ago
100.0 % uptime
Today
SIP Proxy Operational
90 days ago
100.0 % uptime
Today
Boostlingo Messaging Under Maintenance
90 days ago
100.0 % uptime
Today
Boostlingo SMS Under Maintenance
90 days ago
100.0 % uptime
Today
Boostlingo EMail API v3 Operational
90 days ago
100.0 % uptime
Today
Boostlingo Portal Operational
90 days ago
100.0 % uptime
Today
Boostlingo Interpreter Portal Operational
90 days ago
100.0 % uptime
Today
Boostlingo Requestor Portal Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Twilio SMS Long Code, North America Operational
InterpretManager Mobile Application Operational
90 days ago
100.0 % uptime
Today
Appointments Operational
On-Demand Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance to US Region Feb 12, 2026 20:00-21:30 PST

The Boostlingo team is planning to perform maintenance in the US.

We expect any disruption to be minimal, typically no more than two minutes. In-progress calls should not be affected, and all services will return to normal immediately after maintenance is complete.

The maintenance window is planned for 90 minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Posted on Feb 12, 2026 - 09:57 PST
Feb 12, 2026

No incidents reported today.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Release 7.14.4 to AU/EU/UK Regions
Completed - The scheduled maintenance has been completed.
Feb 5, 12:23 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 11:30 PST
Scheduled - The Boostlingo team is planning to deploy our next release 7.14.4 which include bug fixes.

We expect any disruption to be minimal, typically no more than two minutes. In-progress calls should not be affected, and all services will return to normal immediately after maintenance is complete.

The release window is planned for 90 minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Feb 2, 14:22 PST
Feb 4, 2026
Maintenance to US Region
Completed - The scheduled maintenance has been completed.
Feb 4, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 21:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 4, 16:05 PST
Scheduled - The Boostlingo team is planning to perform maintenance in the US.

We expect any disruption to be minimal, typically no more than two minutes. In-progress calls should not be affected, and all services will return to normal immediately after maintenance is complete.

The maintenance window is planned for 90 minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Feb 4, 21:00 PST
Maintenance to US Region
Completed - The scheduled maintenance has been completed.
Feb 4, 21:41 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 20:11 PST
Scheduled - The Boostlingo team is planning to perform maintenance in the US.

We expect any disruption to be minimal, typically no more than two minutes. In-progress calls should not be affected, and all services will return to normal immediately after maintenance is complete.

The maintenance window is planned for 90 minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Feb 4, 20:09 PST
Feb 3, 2026
Release 7.14.4 to US & CA Regions
Completed - The scheduled maintenance has been completed.
Feb 3, 21:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 20:00 PST
Scheduled - The Boostlingo team is planning to deploy our next release 7.14.4 which include bug fixes.

We expect any disruption to be minimal, typically no more than two minutes. In-progress calls should not be affected, and all services will return to normal immediately after maintenance is complete.

The release window is planned for 90 minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Feb 2, 14:21 PST
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Investigating increase in call failure across US server.
Resolved - We have concluded our monitoring and observed no errors during our monitoring window. We will share a postmortem in the next 72 hours.
Jan 29, 10:30 PST
Monitoring - The database scaling is complete and services have been stable with calls routing and connecting as expected since the update. Our team is monitoring the changes and we will provide updates throughout our monitoring.
Jan 29, 10:06 PST
Update - The database rotation has been completed. The expected rotation window was much quicker than anticipated (less than 60 seconds) which caused us to not need to initiate our delivery assurance plan. Our team is continuing investigation into the root cause and next steps for further mitigation.
Jan 29, 09:53 PST
Identified - Our team has identified additional issues with database auto scaling. To mitigate issues with calls routing and connecting we are updating a database server. Over the next thirty minutes there may be periods of inaccessibility in the web application while new connections are established. During the database update window itself we will enable our delivery assurance plan to ensure that new calls placed through IVR will continue to connect to interpreters.

We will update our status page once these updates are complete and will continue our investigation and monitoring of underlying issues.
Jan 29, 09:07 PST
Investigating - Our monitoring systems have identified a potential issue related to call routing and connections across our US server. Our development team has been notified and are working on identifying the issue. We will follow up with additional information here as soon as we have it. Please subscribe to ensure you receive updates as soon as they are available.
Jan 29, 08:23 PST
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