Minor release to all environments.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 2026 - 15:30 PDT
Scheduled - During the maintenance window, the Boostlingo team will deploy a minor release across all environments (AU, CA, EU, UK, and US) to mitigate an issue where the translations tab was erroneously shown to some users that should not have had access to it. Updates are deployed to each environment in succession, so individual environments may be updated at different times.

We do not expect any performance impacts, and in-progress calls will not be affected. If you experience any unexpected behavior in the web portal during the maintenance window, we recommend refreshing your browser and clearing your cache to ensure you're on the most up-to-date version.
Oct 12, 2026 15:30-16:30 PDT
Uptime over the past 90 days. View historical uptime.
Boostlingo Video Operational
Boostlingo Group Rooms Operational
Boostlingo Communication REST API Operational
Boostlingo Voice Operational
Boostllingo Voice IVR Operational
Boostlingo Network Traversal Service Operational
Boostlingo Speech Recognition Operational
SIP Proxy Operational
Boostlingo Messaging Operational
Boostlingo SMS Operational
Boostlingo EMail API v3 Operational
Boostlingo Portal Under Maintenance
Boostlingo Interpreter Portal Under Maintenance
Boostlingo Requestor Portal Under Maintenance
InterpretManager Mobile Application Operational
Appointments Operational
On-Demand Operational
AI Functionality Operational
AI Call Transcription and Summaries Operational
[BETA] AI Interpreter Operational
Twilio Voice, North America Operational
Twilio SMS Long Code, North America Operational
Boostlingo IMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 12, 2026

Unresolved incident: Minor release to all environments..

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Routine Maintenance to All Environments
Postmortem - Read details
Oct 9, 13:07 PDT
Completed - The scheduled maintenance has been completed.
Oct 8, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 11:00 PDT
Scheduled - During the maintenance window, the Boostlingo team will deploy our latest fixes and improvements to all environments (AU, CA, EU, UK, and US). Updates are deployed to each environment in succession, so individual environments may be updated at different times.

We do not expect any performance impacts, and in-progress calls should not be affected. If you experience any unexpected behavior in the web portal during the maintenance window, we recommend refreshing your browser and clearing your cache to ensure you're on the most up-to-date version.
Oct 8, 09:45 PDT

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Investigating reports of long wait times and disconnections of on-demand calls on the US server.
Postmortem - Read details
Oct 6, 12:30 PDT
Resolved - Our team has concluded monitoring and confirmed that all calls are routing as expected with no unexpected increases to wait time. We will follow-up in the next 48 hours with a root cause analysis.
Oct 2, 11:21 PDT
Monitoring - Our team took additional steps to mitigate issues related to connection time. We are continuing to monitor the fixes. At this time we are not seeing any degradation with routing or connections.
Oct 2, 09:26 PDT
Identified - Our team has identified issues and taken mitigation steps. We have seen improvements in call connections and decreases in wait times. Our team will continue to monitor.
Oct 2, 07:11 PDT
Investigating - We are investigating reports of calls failing to connect after long wait times or disconnecting unexpectedly across our US server. We will follow up with additional information here as soon as we have it. Please subscribe to ensure you receive updates as soon as they are available.
Oct 2, 06:47 PDT

Oct 1, 2026

Routine Maintenance to All Environments
Completed - The scheduled maintenance has been completed.
Oct 1, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 15:00 PDT
Scheduled - During the maintenance window, the Boostlingo team will deploy our latest fixes and improvements to all environments (AU, CA, EU, UK, and US). Updates are deployed to each environment in succession, so individual environments may be updated at different times.

We do not expect any performance impacts, and in-progress calls should not be affected. If you experience any unexpected behavior in the web portal during the maintenance window, we recommend refreshing your browser and clearing your cache to ensure you're on the most up-to-date version.
Oct 1, 07:22 PDT

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

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