In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 08, 2026 - 11:00 PDT
Scheduled - During the maintenance window, the Boostlingo team will deploy our latest fixes and improvements to all environments (AU, CA, EU, UK, and US). Updates are deployed to each environment in succession, so individual environments may be updated at different times.

We do not expect any performance impacts, and in-progress calls should not be affected. If you experience any unexpected behavior in the web portal during the maintenance window, we recommend refreshing your browser and clearing your cache to ensure you're on the most up-to-date version.

Oct 8, 2026 11:00-17:00 PDT
Boostlingo Video Under Maintenance
Boostlingo Group Rooms Under Maintenance
Boostlingo Communication REST API Under Maintenance
Boostlingo Voice Under Maintenance
Boostllingo Voice IVR Under Maintenance
Boostlingo Network Traversal Service Under Maintenance
Boostlingo Speech Recognition Under Maintenance
SIP Proxy Under Maintenance
Boostlingo Messaging Under Maintenance
Boostlingo SMS Under Maintenance
Boostlingo EMail API v3 Under Maintenance
Boostlingo Portal Under Maintenance
Boostlingo Interpreter Portal Under Maintenance
Boostlingo Requestor Portal Under Maintenance
InterpretManager Mobile Application Operational
Appointments Operational
On-Demand Operational
AI Functionality Under Maintenance
AI Call Transcription and Summaries Under Maintenance
[BETA] AI Interpreter Under Maintenance
Twilio Voice, North America Under Maintenance
Twilio SMS Long Code, North America Under Maintenance
Boostlingo IMS Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 8, 2026

Unresolved incident: Routine Maintenance to All Environments.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Postmortem - Read details
Oct 6, 12:30 PDT
Resolved - Our team has concluded monitoring and confirmed that all calls are routing as expected with no unexpected increases to wait time. We will follow-up in the next 48 hours with a root cause analysis.
Oct 2, 11:21 PDT
Monitoring - Our team took additional steps to mitigate issues related to connection time. We are continuing to monitor the fixes. At this time we are not seeing any degradation with routing or connections.
Oct 2, 09:26 PDT
Identified - Our team has identified issues and taken mitigation steps. We have seen improvements in call connections and decreases in wait times. Our team will continue to monitor.
Oct 2, 07:11 PDT
Investigating - We are investigating reports of calls failing to connect after long wait times or disconnecting unexpectedly across our US server. We will follow up with additional information here as soon as we have it. Please subscribe to ensure you receive updates as soon as they are available.
Oct 2, 06:47 PDT

Oct 1, 2026

Completed - The scheduled maintenance has been completed.
Oct 1, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 15:00 PDT
Scheduled - During the maintenance window, the Boostlingo team will deploy our latest fixes and improvements to all environments (AU, CA, EU, UK, and US). Updates are deployed to each environment in succession, so individual environments may be updated at different times.

We do not expect any performance impacts, and in-progress calls should not be affected. If you experience any unexpected behavior in the web portal during the maintenance window, we recommend refreshing your browser and clearing your cache to ensure you're on the most up-to-date version.

Oct 1, 07:22 PDT

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Completed - The scheduled maintenance has been completed.
Sep 24, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 11:00 PDT
Scheduled - During the maintenance window, the Boostlingo team will deploy our latest fixes and improvements to all environments (AU, CA, EU, UK, and US). Updates are deployed to each environment in succession, so individual environments may be updated at different times.

We do not expect any performance impacts, and in-progress calls should not be affected. If you experience any unexpected behavior in the web portal during the maintenance window, we recommend refreshing your browser and clearing your cache to ensure you're on the most up-to-date version.

Aug 19, 09:28 PDT