Resolved -
Our team has concluded their monitoring and calls are able to be placed and will route as expected. We will follow up on this incident in the next three business days with a post mortem.
Jan 9, 10:54 PST
Monitoring -
Our development team has identified the cause of the issues and implemented a fix on the backend. We are monitoring results. Calls should connect and route as expected at this time.
Jan 9, 10:42 PST
Investigating -
Our monitoring systems have identified a potential issue related to On demand calls placed on our US server.
Our development team has been notified and are working on identifying the issue. We will follow up with additional information here as soon as we have it. Please subscribe to ensure you receive updates as soon as they are available.
Jan 9, 10:36 PST