All Systems Operational
Uptime over the past 90 days. View historical uptime.
Boostlingo Video Operational
90 days ago
100.0 % uptime
Today
Boostlingo Group Rooms ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Communication REST API Operational
90 days ago
100.0 % uptime
Today
Boostlingo Voice Operational
90 days ago
100.0 % uptime
Today
Boostllingo Voice IVR ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Network Traversal Service ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Speech Recognition ? Operational
90 days ago
100.0 % uptime
Today
SIP Proxy Operational
90 days ago
100.0 % uptime
Today
Boostlingo Messaging Operational
90 days ago
99.99 % uptime
Today
Boostlingo SMS ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo EMail API v3 ? Operational
90 days ago
99.99 % uptime
Today
Boostlingo Portal Operational
90 days ago
100.0 % uptime
Today
Boostlingo Interpreter Portal ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Requestor Portal Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Twilio SMS Long Code, North America Operational
InterpretManager Mobile Application Operational
90 days ago
100.0 % uptime
Today
Appointments Operational
On-Demand Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 12, 2024

No incidents reported today.

Dec 11, 2024
Release 7.4.2 across US and CA Servers
Completed - The scheduled maintenance has been completed.
Dec 11, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:00 PST
Scheduled - The Boostlingo team will take this opportunity to improve stability and performance in the platform as well as deploy our next release, 7.4.2 to the US and CA Servers.

During the maintenance window, services may temporarily slow down. While the release window is one hour we do not expect slowness for more than five minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.

Further updates, including once the release is wholly published, will be posted to our status page.
Dec 11, 16:53 PST
Mobile Application (iOS and Android) - Errors accessing appointments
Resolved - Our team has concluded our monitoring and can confirm that things are working as expected. We will share a technical post-mortem on this thread in the next 48 hours.
Dec 11, 07:19 PST
Update - We are continuing to monitor for any further issues.
Dec 10, 06:45 PST
Monitoring - The update to address the issue impacting access to appointments in the InterpretManager mobile application has been successfully deployed to our US and Canadian servers.

We are pleased to report that this issue has been resolved, and full functionality of the appointments feature has been restored. We will continue to monitor the US and Canadian servers for the next 24hrs to continue to validate our fix.

Thank you for your patience and understanding as we worked to implement this fix. If you experience any further issues, please reach out to our support team.
Dec 9, 21:40 PST
Update - Update: We are pleased to share that our team has developed and tested a resolution for the issue affecting access to appointments in the InterpretManager mobile application.

This evening at 2345 EST we will deploy an update to our US and Canadian servers to implement this fix. While we do not anticipate any downtime or interruptions during the deployment, our team will actively monitor the process to ensure a seamless experience.

We appreciate your patience and understanding as we work to restore full functionality to the appointments feature.
Dec 9, 20:31 PST
Identified - Our development team has identified the root cause of this issue and is working on a resolution. We will provide additional information about the root cause itself and the timeline for a resolution through our status page.
Dec 9, 11:33 PST
Investigating - Our team is investigating an issue accessing appointments through the InterpretManager mobile application. Users may experience an error message stating that "Resource or action access is denied" or "Something went wrong. Please try again later" when logging into the application and navigating to or refreshing the appointments tab.

Users will also not be able to join scheduled appointments through the mobile application at this time. They can access individual appointments through the expenses tab and are still able to accept or decline new appointments.

Users are able to navigate to other tabs of the application and access all other functionality. They may need to first dismiss the error message related to the appointments tab.

On-demand functionality is not impacted by this incident. Users ARE able to place and accept on-demand calls through the mobile application.

We will post additional updates to our status page.
Dec 9, 08:16 PST
Dec 10, 2024
Dec 9, 2024
Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024
Release 7.4 across US and CA Servers
Completed - During the scheduled maintenance window, we identified one additional change was required. We have applied that change and the maintenance is now complete.
Dec 6, 19:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 18:00 PST
Scheduled - The Boostlingo team will take this opportunity to improve stability and performance in the platform as well as deploy our next release, 7.4 to the US and CA Servers. For more information around this release please see our release notes here: https://support.boostlingo.com/hc/en-us/community/posts/31498768371739-WEB-RELEASE-VERSION-7-4-Coming-Soon

During the maintenance window, services may temporarily slow down. While the release window is one hour we do not expect slowness for more than five minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.

Further updates, including once the release is wholly published, will be posted to our status page.
Dec 4, 08:17 PST
Dec 5, 2024
Release 7.4 across EU, AU, and UK Servers
Completed - During the scheduled maintenance window, we identified one additional change was required. We have applied that change and the maintenance is now complete.
Dec 5, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 12:00 PST
Scheduled - The Boostlingo team will take this opportunity to improve stability and performance in the platform as well as deploy our next release, 7.4 to the EU, AU, and UK Servers. For more information around this release please see our release notes here: https://support.boostlingo.com/hc/en-us/community/posts/31498768371739-WEB-RELEASE-VERSION-7-4-Coming-Soon

During the maintenance window, services may temporarily slow down. While the release window is one hour we do not expect slowness for more than five minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.

Further updates, including once the release is wholly published, will be posted to our status page.
Dec 4, 08:16 PST
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage