Boostlingo Status

Feb 6, 2026

No incidents reported today.

Feb 5, 2026

Completed - The scheduled maintenance has been completed.
Feb 5, 12:23 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 11:30 PST

Scheduled - The Boostlingo team is planning to deploy our next release 7.14.4 which include bug fixes.

We expect any disruption to be minimal, typically no more than two minutes. In-progress calls should not be affected, and all services will return to normal immediately after maintenance is complete.

The release window is planned for 90 minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Feb 2, 14:22 PST

Feb 4, 2026

Maintenance to US Region

Completed - The scheduled maintenance has been completed.
Feb 4, 22:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 21:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Feb 4, 16:05 PST

Scheduled - The Boostlingo team is planning to perform maintenance in the US.

We expect any disruption to be minimal, typically no more than two minutes. In-progress calls should not be affected, and all services will return to normal immediately after maintenance is complete.

The maintenance window is planned for 90 minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Feb 4, 21:00 PST

Maintenance to US Region

Completed - The scheduled maintenance has been completed.
Feb 4, 21:41 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 20:11 PST

Scheduled - The Boostlingo team is planning to perform maintenance in the US.

We expect any disruption to be minimal, typically no more than two minutes. In-progress calls should not be affected, and all services will return to normal immediately after maintenance is complete.

The maintenance window is planned for 90 minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Feb 4, 20:09 PST

Feb 3, 2026

Release 7.14.4 to US & CA Regions

Completed - The scheduled maintenance has been completed.
Feb 3, 21:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 20:00 PST

Scheduled - The Boostlingo team is planning to deploy our next release 7.14.4 which include bug fixes.

We expect any disruption to be minimal, typically no more than two minutes. In-progress calls should not be affected, and all services will return to normal immediately after maintenance is complete.

The release window is planned for 90 minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Feb 2, 14:21 PST

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

Investigating increase in call failure across US server.

Resolved - We have concluded our monitoring and observed no errors during our monitoring window. We will share a postmortem in the next 72 hours.
Jan 29, 10:30 PST

Monitoring - The database scaling is complete and services have been stable with calls routing and connecting as expected since the update. Our team is monitoring the changes and we will provide updates throughout our monitoring.
Jan 29, 10:06 PST

Update - The database rotation has been completed. The expected rotation window was much quicker than anticipated (less than 60 seconds) which caused us to not need to initiate our delivery assurance plan. Our team is continuing investigation into the root cause and next steps for further mitigation.
Jan 29, 09:53 PST

Identified - Our team has identified additional issues with database auto scaling. To mitigate issues with calls routing and connecting we are updating a database server. Over the next thirty minutes there may be periods of inaccessibility in the web application while new connections are established. During the database update window itself we will enable our delivery assurance plan to ensure that new calls placed through IVR will continue to connect to interpreters.

We will update our status page once these updates are complete and will continue our investigation and monitoring of underlying issues.
Jan 29, 09:07 PST

Investigating - Our monitoring systems have identified a potential issue related to call routing and connections across our US server. Our development team has been notified and are working on identifying the issue. We will follow up with additional information here as soon as we have it. Please subscribe to ensure you receive updates as soon as they are available.
Jan 29, 08:23 PST

Jan 28, 2026

Release 7.14.3 to US Region

Completed - The scheduled maintenance has been completed.
Jan 28, 21:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 20:00 PST

Scheduled - The Boostlingo team is planning to deploy our next release 7.14.3 which include ongoing behind-the-scenes improvements that harden security, and address reported issues related to 7.14.

We expect any disruption to be minimal, typically no more than two minutes. In-progress calls should not be affected, and all services will return to normal immediately after maintenance is complete.

The release window is planned for 90 minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Jan 28, 18:15 PST

Investigating reports of on-demand call failures on US server

Postmortem - Read details
Feb 2, 15:06 PST

Resolved - We have concluded our monitoring and observed no errors during our monitoring window. While we are marking this incident as resolved we have also implemented additional automated monitoring and will continue to check database stability. We will share a postmortem in the next 72 hours.
Jan 28, 14:14 PST

Monitoring - Our team made updates to the database to address the auto scaling issues that led to degradation with call routing and connection. We are monitoring the change to ensure that all calls are routing as expected. At this time we are not experiencing platform degradation.

We will share additional technical details about this issue and our remediation in a postmortem on this page in the next 72 hours.
Jan 28, 13:28 PST

Identified - Our team has identified a database auto-scaling issue and is working on mitigation. Over the last fifteen minutes we have seen increased connection rates as our team has taken action.

We will continue to share updates through our status page as our team takes action.
Jan 28, 12:38 PST

Update - Our team continues to investigate issues with on demand calls successfully routing and connecting to interpreters. At this time we are experiencing degraded performance with some calls failing to route as expected or connect fully to an interpreter.

If you experience issues when placing a call we recommend waiting 30-60 seconds and trying again as we are seeing many calls routing and connecting as expected.
Jan 28, 11:39 PST

Update - We are continuing to investigate this issue.
Jan 28, 11:22 PST

Investigating - We are investigating reports of calls failing to connect across the US server. We will follow up with additional information here as soon as we have it. Please subscribe to ensure you receive updates as soon as they are available.
Jan 28, 11:19 PST

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Service Under Maintenance

Past Incidents

Service Under Maintenance

Related

Past Incidents