All Systems Operational

Uptime over the past 90 days. View historical uptime.
Boostlingo Video Operational
90 days ago
100.0 % uptime
Today
Boostlingo Group Rooms ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Communication REST API Operational
90 days ago
100.0 % uptime
Today
Boostlingo Voice Operational
90 days ago
100.0 % uptime
Today
Boostllingo Voice IVR ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Network Traversal Service ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Speech Recognition ? Operational
90 days ago
100.0 % uptime
Today
SIP Proxy Operational
90 days ago
100.0 % uptime
Today
Boostlingo Messaging Operational
90 days ago
100.0 % uptime
Today
Boostlingo SMS ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo EMail API v3 ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Portal Operational
90 days ago
100.0 % uptime
Today
Boostlingo Interpreter Portal ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Requestor Portal Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Twilio SMS Long Code, North America Operational
InterpretManager Mobile Application Operational
90 days ago
100.0 % uptime
Today
Appointments Operational
On-Demand Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 1, 2025

No incidents reported today.

Mar 31, 2025
Third Party Vendor Affecting SIP and IVR Calls
Resolved - Twilio has confirmed that their services have been fully restored and we are seeing normal functionality return for SIP, IVR and Web/Mobile OPI calls.

Final Update:
IVR calls are now connecting as expected
Web and Mobile On-Demand OPI calls are fully operational
All Boostlingo services are functioning normally

The Boostlingo Engineering Team will continue to monitor system performance to ensure stability. If you experience any lingering issues, please contact Boostlingo Support.

Thank you for your patience while we worked through this issue.
Mar 31, 10:28 PDT
Monitoring - The Boostlingo Engineering Team is continuing to monitor the current issue and we are now seeing services recovering, SIP, IVR and Web/Mobile OPI calls are stabilizing. Users should begin to experience improved connectivity as our third-party telephony provider implements their fix.

Expected Result/Impact:
Call failures are decreasing, and normal functionality is gradually being restored
Some users may still experience intermittent issues as services fully recover
Other Boostlingo services remain fully operational

Next Steps:
Our engineering team continues to monitor system performance closely
Further updates will be posted here as more information becomes available
Mar 31, 09:52 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 31, 09:31 PDT
Update - While the Boostlingo Engineering Team was investigating reports of IVR calls not connecting, we identified an issue with our third-party telephony platform, Twilio. This issue is currently impacting IVR and Web/Mobile OPI calls, causing intermittent failures.

Twilio has identified the root cause and is actively working to deploy a fix. Twilio's next update is expected within the next hour or sooner if more information becomes available.

Impact:
Some IVR calls may fail to connect
Web and Mobile On-Demand OPI calls may experience disruptions
Other Boostlingo services remain fully operational

Next Steps:
Our engineering team continues to monitor Twilio’s Status Page resolution efforts closely
Further updates will be posted here as new information becomes available
Mar 31, 09:23 PDT
Investigating - The Boostlingo Engineering Team is currently investigating reports of IVR calls are intermittently not connecting. Please continue to follow our status page for additional updates on the issue.
Mar 31, 09:00 PDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Release 7.5.3 to EU, AU and UK servers
Completed - The scheduled maintenance has been completed.
Mar 20, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 12:00 PDT
Scheduled - The Boostlingo team will take this opportunity to improve stability and performance in the platform as well as deploy our next release, 7.5.3 to our EU, AU and UK servers.

During the maintenance window, services may experience brief slowdowns or temporary inaccessibility. We do not anticipate any disruptions to last longer than 10 minutes at a time.

We will post live updates, including release completion confirmation, on our status page. For any questions or concerns, please reach out to our support team at support@boostlingo.com
Mar 19, 12:56 PDT
Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

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