Investigating reports of on-demand call failures on US server
Investigating - We are investigating reports of calls failing to connect across the US server. We will follow up with additional information here as soon as we have it. Please subscribe to ensure you receive updates as soon as they are available.
Jan 28, 2026 - 11:19 PST
Uptime over the past 90 days. View historical uptime.
Boostlingo Video Operational
90 days ago
100.0 % uptime
Today
Boostlingo Group Rooms Operational
90 days ago
100.0 % uptime
Today
Boostlingo Communication REST API Operational
90 days ago
100.0 % uptime
Today
Boostlingo Voice Operational
90 days ago
100.0 % uptime
Today
Boostllingo Voice IVR Operational
90 days ago
100.0 % uptime
Today
Boostlingo Network Traversal Service Operational
90 days ago
100.0 % uptime
Today
Boostlingo Speech Recognition Operational
90 days ago
100.0 % uptime
Today
SIP Proxy Operational
90 days ago
100.0 % uptime
Today
Boostlingo Messaging Operational
90 days ago
100.0 % uptime
Today
Boostlingo SMS Operational
90 days ago
100.0 % uptime
Today
Boostlingo EMail API v3 Operational
90 days ago
100.0 % uptime
Today
Boostlingo Portal Operational
90 days ago
100.0 % uptime
Today
Boostlingo Interpreter Portal Operational
90 days ago
100.0 % uptime
Today
Boostlingo Requestor Portal Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Twilio SMS Long Code, North America Operational
InterpretManager Mobile Application Operational
90 days ago
100.0 % uptime
Today
Appointments Operational
On-Demand Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 28, 2026

Unresolved incident: Investigating reports of on-demand call failures on US server.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Release 7.14.2 to US & CA Regions
Completed - The scheduled maintenance has been completed.
Jan 22, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 18:00 PST
Scheduled - The Boostlingo team is planning to deploy our next release 7.14.2 which includes behind-the-scenes improvements that harden security, lay the groundwork for future functionality, and address issues discovered during the previous deployments of 7.14.

We expect any disruption to be minimal, typically no more than two minutes. In-progress calls should not be affected, and all services will return to normal immediately after maintenance is complete.

The release window is planned for 90 minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Jan 22, 07:56 PST
Release 7.14.2 to AU, UK, EU Regions
Completed - The scheduled maintenance has been completed.
Jan 22, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 11:30 PST
Scheduled - The Boostlingo team is planning to deploy our next release 7.14.2 which includes behind-the-scenes improvements that harden security, lay the groundwork for future functionality, and address issues discovered during the previous deployments of 7.14.

We expect any disruption to be minimal, typically no more than two minutes. In-progress calls should not be affected, and all services will return to normal immediately after maintenance is complete.

The release window is planned for 90 minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Jan 22, 07:55 PST
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Release 7.14 to US & CA Regions
Completed - The scheduled maintenance window is complete. The US & CA servers were rolled back to 7.13.2.
Jan 15, 20:07 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:00 PST
Scheduled - The Boostlingo team is planning to deploy our next release 7.14, which includes internal groundwork for upcoming features.

During the maintenance window, services may become inaccessible or slow down. While the release window is 150 minutes, we do not expect slowness or inaccessibility to last more than two minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.
Jan 15, 06:00 PST
Release 7.14 to AU, EU, UK Regions
Completed - The scheduled maintenance has been completed.
Jan 15, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 11:30 PST
Scheduled - The Boostlingo team is planning to deploy our next release 7.14, which includes internal groundwork for upcoming features.

During the maintenance window, services may become inaccessible or slow down. While the release window is ninety minutes, we do not expect slowness or inaccessibility to last more than two minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.

Further updates, including once the release is wholly published, will be posted to our status page.
Jan 13, 15:23 PST
Jan 14, 2026

No incidents reported.

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