Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2025 - 18:00 PDT
Scheduled
The Boostlingo team will be performing a two-phased deployment to release 7.5.4—delivering stability and performance updates—and to implement a behind-the-scenes, preemptive security enhancement to strengthen our platform for future deployments.
Phase 1 – Frontend Update (Regional) • AU: May 14, 2025 12p PST • EU / UK: May 14, 2025 1p PST • US / CA: May 14, 2025 6p PST
What’s Changing: UI update in our newest frontend codebase to ensure uninterrupted calls during the upcoming security rollout
Impact: No downtime or degradation of performance is expected. Once you see the “Frontend update complete” notification on our status page, it is recommended to refresh your session BEFORE the next phase (See below).
Windows: Manual Refresh: press Ctrl + F5 or Ctrl + Shift + R
Mac: Manual Refresh: press ⌘ + Shift + R
If you are still experiencing issues after you manually refreshed your browser session, please reach out to support@boostlingo.com.
Phase 2 – Backend Enhancement Rollout (Regional) • AU: May 15, 2025 10a PST • EU / UK: May 15, 2025 5p PST • US / CA: May 16, 2025 12a PST
Impact: Brief slowdowns or reconnects may occur (no more than 10 minutes). No action is required on your end.
Status Updates & Support • Live progress and completion confirmations will be posted on our status page. • For questions or concerns, please reach out to support@boostlingo.com.
Thank you for your patience as we continue to optimize your Boostlingo experience!
Posted May 14, 2025 - 13:15 PDT
This scheduled maintenance affected: Boostlingo Messaging (Boostlingo SMS, Boostlingo EMail API v3), Boostlingo Voice (Boostllingo Voice IVR, Boostlingo Network Traversal Service, Boostlingo Speech Recognition, SIP Proxy), Boostlingo Portal (Boostlingo Interpreter Portal, Boostlingo Requestor Portal), InterpretManager Mobile Application (Appointments, On-Demand), Boostlingo Video (Boostlingo Group Rooms, Boostlingo Communication REST API), and Twilio Voice, North America, Twilio SMS Long Code, North America.